The Complete Home Filtration story
Complete Home Filtration began in a small garage, driven by founder Suzanne Dodds’ belief that Australian families deserved safer, better-quality water throughout their homes.
What started as a simple idea has grown into a national business, installing thousands of systems every month and continually refining products to suit Australia’s diverse water conditions. Along the way, we’ve helped shape awareness of whole home filtration as a category, earning recognition for innovation, growth and service excellence.
Our team and expertise
Behind every Complete Home Filtration system is a team that understands both the science and the reality of Australian water.
Our installers, technicians and support teams work across multiple states, combining technical knowledge with hands-on experience to ensure every system is installed correctly, performs as intended and continues delivering results long after installation.
That depth of experience allows us to provide practical guidance, responsive support and tailored solutions for whatever Australia’s varied water conditions throw our way.
Our certifications
Complete Home Filtration systems are certified to meet Australian standards, including WaterMark and ISO 9000-accredited manufacturing requirements.
These certifications confirm that every system is safe, reliable and compliant with national regulations. From design and assembly through to installation, our filtration systems are engineered to deliver high-quality water without compromising your home, plumbing or health.
Awards and recognition
Complete Home Filtration has been recognised nationally for growth, service and innovation, reflecting our ongoing commitment to quality and continuous improvement.
Highlights include being named 2024 Business News WA Business of the Year and receiving Embracing Innovation and Outstanding Growth awards at the 2022 Telstra Best of Business Awards.
These accolades reflect the trust Australian homeowners place in our systems, our people and our approach to whole home filtration.
Careers at Complete Home Filtration
Our team continues to grow, from our network of installers and technicians to our in-house customer support and enquiries teams.
As a national finalist in the Australian Financial Review’s 2025 Best Places to Work awards and a certified Great Place to Work®, Complete Home Filtration offers careers at the forefront of a fast-growing category, supported by a genuinely collaborative and people-first culture.
Why Complete Home Filtration?
Homeowners choose Complete Home Filtration for our proven expertise, experienced team and commitment to doing things properly.
Our systems are built to the highest standards using quality components and filtration media, and are tailored to suit the specific needs of your home. Off-the-shelf and non-customisable systems can’t account for differences in water supply, household usage or long-term needs.
Our approach starts with understanding your water and designing the right solution from the outset, and it doesn’t end at installation. Our aftercare and support teams stay with you long term, helping ensure your family continues to enjoy the benefits of clean, filtered water for years to come.
From professional installation and tailored system design to long-term aftercare and support, we deliver peace of mind at every stage. Recognised through both national and state awards, we combine premium products with premium service to deliver water quality you can trust.
